Our Customer Service Team is available to take telephone orders from 8am - 6pm Monday to Friday. Outside of these hours there is the facility to leave a message, which we will respond to once we are back in the office. The telephone number is 0845 688 5112.
We will be happy to answer any queries you have relating to the WWF Shop. Please note: Our Customer Service Team are only able to deal with enquiries relating to products purchased online, or products currently available in the WWF Shop. We are sorry but we are unable to respond to general WWF enquiries. If you do have a general enquiry please contact WWF Supporter Care Team on 01483 426333 between 9.00am and 5.30pm or email wwf-uk-supportercare@wwf.org.uk.
Stocks of some seasonal items are limited and we will continue to fulfill all orders wherever possible. However, it is advisable to telephone our Customer Service Team on 0845 688 5112 to check availability if you are placing an order by telephone or post.